Email Campaign Integration

Email campaigns in RatingsRobot are designed to work seamlessly with survey templates, forming a powerful system for collecting feedback. Each email campaign is centered around a selected survey template, ensuring that the content, tone, and branding of the survey match the message sent to customers. By choosing a specific template for each campaign, you can tailor the experience for your target audience, making it easy to collect focused insights relevant to a particular product, service, or experience.

Campaigns rely on templates to define the questions and layout that respondents will see when they click the survey link embedded in the email invitation. This ensures a cohesive and personalized experience from the moment a customer opens the email to when they complete the survey. The email invitation contains a unique survey link for each recipient, guiding them to the specific survey template chosen for that campaign. This unique link not only directs them to the correct survey but also associates their feedback with their personal code, allowing for better segmentation and analysis of responses.

Using survey templates within email campaigns also allows for flexibility in reaching diverse audiences. For instance, you can select or customize templates that best suit different segments of your customer base, from post-purchase follow-ups to general feedback requests. By creating targeted campaigns with specialized templates, businesses can refine their outreach and gain insights that are more directly applicable to each audience's needs. This tight integration of email campaigns and survey templates makes RatingsRobot a versatile tool for businesses seeking meaningful, actionable customer feedback.

See here for more details on email campaigns.